高考英語作文道歉信

　　在日常生活中，有時我們會接觸并使用道歉信，寫道歉信時要注意說明情況與理由，實事求是，簡明扼要。你所見過的道歉信是什么樣的呢？以下是小編為大家收集的高考英語作文道歉信，歡迎大家分享。

　　Dear Sir or Madame,

　　As one of the regular customers of your online store, I am writing this letter to express my complaint against the flaws in your product—an electronic dictionary I bought in your shop the other day.

　　The dictionary is supposed to be a favorable tool for my study.

　　Unfortunately, I found that there are several problems.

　　To begin with, when I opened it, I detected that the appearance of it had been scratched.

　　Secondly, I did not find the battery promised in the advertisement posted on the homepage of your shop, which makes me feel that you have not kept your promise.

　　What is worse, some of the keys on the keyboard do not work.

　　I strongly request that a satisfactory explanation be given and effective measures should be taken to improve your service and the quality of your products.

　　You can either send a new one to me or refund me my money in full.

　　I am looking forward to your reply at your earliest convenience.

Sincerely yours,

Li Hua

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