酒店英語(yǔ)口語(yǔ)學(xué)習(xí)
請(qǐng)問您貴姓？對(duì)不起，請(qǐng)您重復(fù)一次好嗎？
May I have your name？/Would you give me your name? I beg your pardon? ( Pardon , please? )
請(qǐng)拼出客人的名字好嗎？
How to spell the guest’s name please?
對(duì)不起，因線路問題我聽不清楚您說(shuō)話，請(qǐng)重新打一次好嗎？
I’m very sorry. I can’t hear clearly,. Could you call it again?
4．能告訴我客人是哪里人嗎？
Would you tell me where the guest comes from ?
5．能告訴我客人是哪間公司的嗎？
Would you tell me which company the guest is from?
6 . 對(duì)不起，我們?cè)诰频甑拿麊紊险也坏娇腿说拿帧?/p>
I ‘m sorry. We can’t find the guest name on our hotel list.
7 . 介意我把電話轉(zhuǎn)接到接待處讓他們?yōu)槟橐幌拢脝幔?/p>
Would you mind connecting the line to reception to check it?
8. 我再幫您查一下，請(qǐng)稍等。
I will check it for you again. Just a moment please.
9 . 很抱歉，讓您久等了。
I am sorry to have kept you waiting.
10 .請(qǐng)您重復(fù)一遍您說(shuō)的，好嗎？
Could you repeat what you said? / I beg your pardon?
11. 請(qǐng)您講慢一點(diǎn)（大聲點(diǎn)），好嗎？
Could you speak more slowly (loudly)?
12. 請(qǐng)稍等，我將為您轉(zhuǎn)接。
Wait a moment, please. l will connect/transfer it for you.
13. 您好，先生。這里是總機(jī)，您有一個(gè)外線電話，介意我接入您的房間嗎？
How are you, sir? This is the operator. You have an outside line. May I put it through ？
14. 晚上好，丹尼斯先生，布魯斯先生的電話，請(qǐng)問您是否需要接聽？
Good evening, Mr. Dennis, Mr. Bruce is on the line (Phone) now. Would you like to take it?
15. 對(duì)不起，先生，他的電話占線，請(qǐng)您稍后再撥。
I’m sorry, sir. The line is busy now, Could you please call back later.
16 . 對(duì)不起，先生，電話無(wú)人接聽，請(qǐng)您稍后再撥或留言。
I’m sorry, sir. Nobody is answering, Could you please call back later or leave a message.
17 . 讓我重復(fù)一次您的信息吧。
Let me repeat your message.
18 . 對(duì)不起，我聽不懂您說(shuō)什么，我可以幫您轉(zhuǎn)接給大堂副理嗎？
Sorry I can’t follow you. May I put you through to the assistant manager?
19 . 對(duì)不起，先生，房間電話未掛好，轉(zhuǎn)不進(jìn)去。
I’m sorry, sir. The phone is restricted, I can’t get through.
20. 對(duì)不起，先生，我們不可以透露客人的房號(hào)。
I am sorry, sir, we’re not allowed to disclose our guest’s room number.
21. 我是758房客，有人給我留言嗎？
I am stayingg in room 758./I am the guest of room 758。 Did anyone leave message for me?
22 . 我的電話留言燈一閃一閃的，是否有我的留言？
The message light flashes constantly. Is there any message for me?
The message light is flashing. does that mean I have a message?
23 . 對(duì)不起，先生我們暫時(shí)沒有收到您的.留言。
I’m sorry, sir. There is no message for you. / We haven’t got any message for you.
24 . 是的，您有一個(gè)留言。您不在時(shí)，**先生打電話給您，請(qǐng)您早上9點(diǎn)在大廳等候，屆時(shí)會(huì)有人來(lái)接您。
Yes, you have got a message. Mr. ** has phoned to you when you were out, he wanted you to wait in the lobby at 9; 00am, the company will send someone to pick you up.
25. 晚上好，**先生，請(qǐng)問您有收到您的留言嗎？
Good evening, **sir. Did you receive your message?
26. 晚上好，**先生，您的朋友**先生邀請(qǐng)您今晚7點(diǎn)到二樓中餐廳用晚餐。
Good evening, **sir. Your friend Mr. ** invited you to have dinner on the second floor at LIBAI room in the Chinese restaurant at 7 o’clock tonight.
27 . 您好,在您外出時(shí),**公司的李先生來(lái)電找過您,并請(qǐng)您收到留言后,盡快復(fù)電 給他。
How are you, Mr.**. When you were out, Mr.Lee of ** company called you. He
Wanted you to receive this message, please call him back as soon as possible.
28 . 早上好,您的朋友**請(qǐng)您8點(diǎn)到西餐用早餐,8點(diǎn)30分在大堂集合。
Good morning, Mr.**, Your friend Mr.**asked you to have breakfast at the western
Restaurant at 8 o’clock. Then wait in the lobby for him at 8:30am.
29 . 請(qǐng)幫我接一下Jack He 的電話.
Could you put me through to Jack He?
30. 對(duì)不起，先生，Jack He 休假（下班了 / 不在位置上），我稍后請(qǐng)他復(fù)電話給您。請(qǐng)您留下聯(lián)系方式。
I’m sorry, sir. Jack He is on holiday (isn’t on duty / isn’t in the office), I will ask him to call you back..do you want to leave a message / speak to someone else.
31. 隔壁房間的人太吵了,吵得我不能入睡。
I couldn’t fall sleep because of the noise from the next door.
32. 請(qǐng)馬上派人來(lái)幫忙拿行李。
Please send someone to carry the luggage right away.
33. 可以借用一下熨斗和熨板嗎？Can I borrow an iron and ironing board?
34. 房間空調(diào)有點(diǎn)問題.
There’s something wrong with the air conditioning.
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